Home / Practice Areas / Consumer Protection

---

CONSUMER PROTECTION

Everyday we find ourselves facing problems instead of satisfactions when we purchase goods or hire services, and in several occasions, the cost of demanding our rights through a lawsuit is very high, not to mention the time we end up losing. Thinking in our clients’ economic stability, whether they are consumers or suppliers, Reyes & Asociados has an ethic and moral commitment of finding a solution to their problems in a minor time. That’s why we offer them advice in complaints before the Federal Consumer Procurator.

To fulfill Mexican legal norms, it is sometimes necessary to carry out some proceedings before the Federal Consumer Procurator; proceedings that have a very important influence in companies’ prestige and growth, and that imply quality controls for goods and services marketing. We therefore provide services like:

• Advising and attention in hearing proceedings, always trying to find a suitable and viable solution.
• Studying, preparing, filing and attending appeals before the Federal Consumer Procurator.
• Adhesion agreements registry proceedings.
• Proceedings to remove preventive measures imposed by the Federal Consumer Procurator.
• Advising in the fulfillment of Mexican Official Norms.
• Advising in commercial advertising.
• Verification and calibration of measurement instruments.